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intro [2016/05/25 10:29]
akrzyzanowski [Introduction]
intro [2016/08/02 16:45] (current)
akrzyzanowski [Introduction]
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 Welcome to Helmdeck! Welcome to Helmdeck!
  
-We are always trying to make our software easy to use. However some tips and explanation can be more then welcome. Especially when you are implementing a CRM for the very first time. We invite you then to explore our knowledge base.+Here you will find several advices ​and solutions concerning usage of the software.
  
-Here you will find many advices and solutions concerning Helmdeck. Do not hestitate ​to share comments on what you have found with your colleagues ​and our representatives. We would like to shape the support portal for greater help to all of our users.+There are some priority information that can stand as a very beginning. You can search for articles, examples, anwers, resources and videos that explain in details most of the app, if there is some material missing that you need, don't hesitate in contact us directly by [[ticket|submitting]] a ticket and we will provide ​to you a very quick response ​and assistance.
  
-There are some priority information that can stand as a very beginning. +We are always trying to make our software easy to usefor that reason is important to us collect from you some tips and explanations about your experience using Helmdeck ​in order to make it easier and friendly for you to solve any kind of problems, especially when you are implementing a CRM for the very first timeWe invite you then to explore our knowledge base.
-You can search for articles, examples, anwersresources and videos ​that explain ​in details most of the app although ​it is quite impossible ​to have materials ​for every use caseIn such a case contact us directly by [[ticket|submitting]] a ticket.+
  
-Helmdeck can be used in various cases - it is not only a CRM or Support or Marketing application - it is a platform of all the above. It's modular design makes it appliable to different companies and departaments so what you can get from the app depends on what you would like to achieve. We and our partners would be more than happy to help you with addressing your needs.+Helmdeck can be used in various cases - it is not only a CRM or Support or Marketing application - it is a platform of all the above. It's modular design makes it appliable to different companies and departaments so what you can get from the app depends on what you would like to achieve. We and our partners would be more than happy to help you with addressing your needs. Do not hestitate to share comments on what you have found with your colleagues and our representatives. We would like to shape the support portal for greater help to all of our users.
  
 You can get an user account in two ways: You can get an user account in two ways:
   * by registering to Helmdeck by yourself or   * by registering to Helmdeck by yourself or
-  * somebody sending you an invitation link with the permissions to use a profile already set up. Don't be surprised then when some of the articles we marked as **for administrators**.+  * receiving ​an invitation link from somebody ​with the permissions to use a profile already set up. Don't be surprised then when some of the articles we marked as **for administrators**.
  
-We will constatly use few words like record, list, form, field, and others which sometimes can be confusing so take a look in our [[terminology|glossary]].+We kindly invited you to take a look in our [[terminology|glossary]] ​for a better understanding of our website.
  
 That's for starters. All the rest depends on your specific needs. As a next step we suggest our introductory video and the rest of [[getting-started|Getting started page]]. That's for starters. All the rest depends on your specific needs. As a next step we suggest our introductory video and the rest of [[getting-started|Getting started page]].